Returns & Exchanges
Your satisfaction matters to us. If something is not right, we will make it right.
3-Day Window
You have 3 days from delivery to request an exchange
Easy Process
Simply message us on WhatsApp with your order number and reason
We've Got You
Wrong size, wrong item, or damaged? We'll sort it out fast
Exchange Policy
Exchanges are accepted within 3 days of delivery under the following conditions:
- You received the wrong size
- You received the wrong item
- The item arrived damaged
The item must be unworn, unwashed, and in its original condition with all tags attached.
No. We do not accept returns or issue refunds if the item delivered matches the order you placed. Please check sizing carefully before ordering — our size guide is available on every product page.
Refunds are not issued if the item delivered matches the order placed by the customer. If we made an error on our end (wrong item, wrong size, or damaged item), we will arrange an exchange at no additional cost to you.
Exchange shipping costs are the responsibility of the customer. However, if the error was on our end — wrong item, wrong size, or a damaged item — we will cover all shipping costs.
The following items cannot be exchanged:
- Items that have been worn, washed, or altered
- Items without original tags
- Items requested for exchange after 3 days of delivery
- Items that match the original order placed
It is simple. Message us on WhatsApp within 3 days of delivery with your order number, a photo of the item, and the reason for your exchange request. We will respond within 24 hours on working days.
Need to request an exchange?
Message Us on WhatsApp